Research peptide and laboratory reagent orders ship according to New State's published store policies. This page is a high-level overview — always confirm details at checkout and in the formal policies linked below.
What to expect
- Orders are fulfilled from New State inventory under our standard shipping settings.
- Handling expectations for research materials should be reviewed before purchase; we do not promise temperature control beyond what the published shipping policy states.
- Tracking and delivery timelines follow the carrier options selected at checkout.
Returns & refunds
Opened research reagents are typically non-returnable for integrity and safety reasons. Follow the published refund policy before you order.
Shipping policy · Refund policy · Research Peptides FAQ · Contact
Research Access · Research Peptides catalog · Research Education
For Research Use Only. Not for human or veterinary use.